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Radica Systems Limited

Beyond the Plastic Card: The 2026 Guide to Omnichannel Loyalty for Hong Kong Retailers

The Retention Gap: Why Single-Channel Loyalty is a Liability Stamp cards are dead. Or at least, they should be. In Hong Kong's hyper-competitive retail landscape — where a single city block can hold a dozen competing brands — handing a customer a plastic card and calling it a loyalty program is no longer a strategy. […]

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RADICA X NextLink X AutoInsight Seminar – Digital Transformation: By Using 1st-Party Data to Uplift Your Customer Engagement

What a fruitful seminar! RADICA, NextLink, and AutoInsight showcased a successful collaboration project on rebuilding financial institution’s data lake from multiple sources, visualizing data into business insights, and personalizing content with marketing automation to re-target and nurture high-value customers. We learned how leveraging first-party data can lead to increased sales and revenue in the financial

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