Using data to design the most optimized customer journey for building trusted and loyal customer relationship.
HAVE CHOSEN RADICA AS THEIR CRM CONSULTATION SERVICE PARTNER
Overview your subscribers and members, manage all campaigns simultaneously and track their behaviour, performance, streamline assignment of bonuses, discounts, or special offers, generate personalized promotions, and more.
To Maximize Customer Lifetime Value
Design the personalized & automated customer journeys, get insights into customer behaviour patterns for future prediction, measure customer success, and identify opportunities with data-rich analytic dashboards and integrated data visualization tools.
Create comprehensive customer profiles with automated customer information aggregation, prioritization, and categorization based on preferences, loyalty program levels, purchasing patterns, and cross-platform activities. Get a 360-degree view of customers or zoom in on segments, personas, or individual profiles.
Review the validity of your existing database and append data for deeper analysis.Clean data makes for better results and greater ROI on marketing and communications campaigns.
Offering Analysis And Offering Design
A third-party implementation partner can save you valuable setup time and help you make the most of it. We provide professional implementation on :
- Microsoft Dynamic 365
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