Use data to design the most optimized customer journey for building trust and loyal customer relationship.
HAVE CHOSEN RADICA AS THEIR CRM CONSULTATION SERVICE PARTNER
Overview your subscribers and members, manage all campaigns simultaneously and track their behaviour, performance, streamline assignment of bonuses, discounts, or special offers, generate personalized promotions, and more.
To Maximize Customer Lifetime Value
Design the most personalized & automated customer journeys, get insights of customer behaviour patterns for future prediction, measure customer success, and identify opportunities with data-rich analytic dashboards and integrated data visualization tools.
Result
- Member increase by 50%in half year
- Increase 20% member contribution
Create comprehensive customer profiles with automated customer information aggregation, prioritization, and categorization based on preferences, loyalty program levels, purchasing patterns, and cross-platform activities. Get a 360-degree view of customers and more details of a segments, a personas, or an individual profile.
Review the validity of your existing database and append data for deeper analysis. Clean your data for better results and greater ROI on marketing and communications campaigns.
Offer Analysis and Design
Identify the most attractive incentive to make a different segments of customer by data analysis. Design a unique package to increase average spending of customers.
A third-party implementation partner can save your valuable setup time and help you make the most of it. We provide professional implementation on :
- Salesforce
- Microsoft Dynamic 365
- Shopify
- SHOPLINE
- WooCommerc
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