In this spring, there comes a number of encouraging news to RADICA.

Firstly, BenQ, Hyatt on the Bund and Dumex (a leading healthy food company) have recently become Radica Intimate user group members. In the current tough economy, email is believed to be a very cost-effective way to improve customer loyalty.

With a huge number of email database, enterprises in China always look for reliable email solution that is highly scalable to support their dramatic membership growth. “We realize that our China enterprise-scale clients have big concern on email deliverability issue because of their high volume delivery every time. Our RADICA DCare consulting team will stand-by to monitor the traffic and keep close communication with different ISPs to ensure their emails reach to the inbox. Moreover, they are relatively more confident on HK-based provider for the local immediate support,” claimed by Jean Ko, GM of RADICA Shanghai. 

With doubling in the size, RADICA Shanghai has moved to a new office in early Apr and had an opening event on 28 April.

Besides China market, RADICA has continuously expanded its business coverage to Macau. In March, there are 2 casinos have shifted to deploy RADICA email solution for their e-communication campaigns.

“Gamble industry has long been very competitive in Macau. Casinos invest constantly on enhancing customer relationship and increasing retention rate. You win if you deliver highly relevant messages to your customers at the right timing and stimulate them to re-visit your site”, continued by Irene Cheung, GM of RADICA Hong Kong, “We cannot disclose our clients’ name at this moment. Apart from RADICA email solution, we also provide e-marketing consulting services to these 2 projects. We help our clients brainstorm, design and develop strategic email campaigns that leverage targeting segmentation and follow the best practice. I believe their members will receive a completely brand-new e-communication from the casinos very soon!” 

RADICA e-Marketing consulting service and DCare service are 2 core value-added services to our clients, which aim to ensure that they can really enjoy the benefits of RADICA software plus sound strategies and results.